Privacy Policy

INTRODUCTION

This privacy policy describes how Coeur d'Aiguilles collects, uses and protects your personal data when you interact with our artistic creation services in the fields of tufting, embroidery and leather.

DATA COLLECTED

We collect the following data:
First and last name
E-mail address
Phone number
Mailing address
Details of your order (dimensions, patterns, etc.)
Any other information you choose to provide to us during communications.

USE OF DATA

Your data is used for:
Manage your orders and exchanges regarding your custom projects
Contact you for details on your orders
Improve our services and communication.

LEGAL BASIS

We process your personal data on the basis of your consent, which is necessary for the performance of our contract (your order).

SHELF LIFE

We keep your data for the duration necessary to manage your order and to comply with our legal obligations.

DATA SECURITY

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. Your personal data will not be shared except for legal reasons.

YOUR RIGHTS

You have the right to:
Access your personal data
Rectify inaccurate data
Request deletion of your data
Withdraw your consent at any time.
To exercise your rights, contact us at coeurdaiguilles@gmail.com or via the dedicated page.

Changes to this policy

We may update this privacy policy. Any changes will be posted here.